We are a network of independent consultants with deep multi-industry experience. We guide management teams of businesses and not-for-profits to develop and implement strategic plans for growth.
SELECTED GROWTH MANAGEMENT CLIENTS
Our experience at Growth Management Center spans more than 40 industries, in most sectors of the economy and 15 countries. Yet we approach every client engagement as a unique planning challenge. These are some of the recent and past clients whose logos you might recognize. Click below to see a more complete listing of our strategic planning collaborations.
Consensus on strategy • Implementation on time
Growth Management Center
Our headquarters office and videoconference studio is on Hecker Pass, across the coastal mountains
from Monterey Bay and south of Silicon Valley.
We operate a second videoconference studio in Townsend, Montana.
Our client service and administrative office is in Truckee, California.
President and Principal Planning Facilitator, Growth Management Center
Over 35 years as a strategic management consultant and planning facilitator, Rob has assisted boards and management teams in more than 40 industries and 16 countries to plan for the growth of their business. He approaches each planning meeting and implementation assignment with a fresh look, designing agendas and management processes which are uniquely tailored to the business issues, industry trends and financial situation which the client faces.
Rob’s career began as director of a camp for children who were blind or deaf. He then joined Procter & Gamble’s marketing team, worked for nearly a decade in the grocery and consumer products industries assisting Carnation, Citicorp, US West, Harrah’s, Holiday Inns and other American corporations with their marketing and growth planning. In 1986, Rob and his wife built and operated for 20 years a strategic management planning center on Donner Lake, in the Tahoe area. He now focuses on growth planning for privately-held businesses. Rob has also founded three and supported dozens of not-for-profits to address their planning and fundraising challenges. He is an experienced member of publicly-elected, corporate and advisory boards.
Rob lives and mountain bikes in southern Santa Clara County, and hikes in the Plumas and Tahoe National Forests. His background includes a B.A. (economics) at Santa Clara University; an MBA (strategic marketing) at the University of Southern California; with postgraduate work at UCLA.
Vice President, Senior Planning Facilitator & Graphic Recorder
With roots in the Sierra Nevada mountains, Ryan comes to Growth Management Center with an outstanding business education from California State University Monterey Bay and supervisory responsibilities in the outdoor recreation industry. He joined Growth Management Center in 2007, and since then has been a consultant to more than 50 businesses and not-for-profits, in fifteen industries and six countries.
Ryan brings graphic planning skills to client planning meetings. He has pioneered a unique approach to agenda design and documentation of planning outcomes, using visual tools to facilitate planning team strategic decisions. His business passion on the strategic side is consumer brands that are genuine, and business scalability is his primary interest on the operations side.
After work, one can find Ryan with Buster, his silver Labrador, surfing at the beach, fly-fishing in lakes and streams, mountain biking near the coast or hiking in nearby forests. “I am really most passionate about fly-fishing,” he says, “which connects me to our shared ecosystem in a meaningful way.”
Ryan is a former board member of the (national) Aquaponics Association. He lives, works and plays in Broadwater County, Montana.
Client Service and Technology Manager
In 1990, Cathy joined our firm to manage our corporate planning center on Donner Lake. Since then, she has brought us to email, onto the internet, from floppy disks and CD-ROMs onto the cloud, then into e-commerce and videoconferencing.
In addition to keeping our technology infrastructure functional and up-to-date, Cathy is our front line for communicating with clients, whether routine interaction or more urgent communication during a planning session. She finds answers and gets information to the right folks at the right time.
Cathy is a Humboldt State University graduate and active alum, a gardener extraordinaire, and has made 20 San Francisco Giants opening days. She also has parking privileges in the same lot as Willie Mays, just a few steps from the stadium.
Cathy’s commitment to responsive client service is as strong as Ryan and Rob’s commitment to visual, collaborative strategic and marketing planning process leadership.
Vice President & Senior Consultant
Allen has been associated with the Growth Management Center since 1982, when he served as the Strategic Planning Coordinator for Jack Daniel Distillery. His early enthusiasm for the Growth Management Process™ provided impetus to leave the large corporate world to join our team as a senior consultant.
Allen has been heavily involved with the development and implementation of strategic plans and marketing plans for international, national and local clients. His southern accent and strategic insight have benefited businesses in many industries, including packaged goods, financial services, music performing rights and entertainment management, services businesses, durable goods manufacturers, medical providers, telecommunication firms and a variety of entrepreneurial ventures.
Prior to starting an independent consulting practice, he was a Vice-President at the Jack Daniel Distillery and the driving force for implementing formal strategic and marketing planning. His primary responsibility was to leverage the brand’s unique character for growth among a multi-faceted target audience while continuing to build brand equity for the future. Allen has great stories about doing business in Lynchburg!
In addition to strategic management and marketing planning, his background includes succession planning, image-driven marketing, information strategy, and organizational productivity. Allen’s consulting assistance results in improved morale, performance, communication and accountability. His team approach to implementing plans has earned long-term relationships with nationally-known companies such as BMI (Broadcast Music Incorporated), Diners Club International, Sara Lee Foods, and Cracker Barrel.
Allen is a graduate of the University of Mississippi (BS Mathematics) and Harvard University (MBA). He served in the U.S. Army as a commissioned officer from 1971-1972. He is active in and continues to support many professional and civic organizations, including Yes, We Must! (Founder), the Boys and Girls Club of Middle Tennessee, Nashville Area Chamber of Commerce and The Rotary Club of Nashville
A native of Oxford Mississippi, Allen lives and plays near-scratch golf in Nashville, TN with his wife Lucy and son Paul.
OUR TESTIMONIALS DO THE TALKING
"In both companies where we partnered with Growth Management, they were a catalyst for positive change. Their process distills complex issues into actionable programs that drive significant value."
Senior VP for Strategy, Bally Gaming
"This was the single most profound and successful initiative I've participated in during my professional life, delivering exactly what was promised: aligning the entire organization around a simple cultural change of meeting the needs of customers. You're a small but excellent consulting firm. You roll up your sleeves and work with clients to deliver results equal to or better than the big guys."
40 years a senior officer for insurance brokers HCM, ABD & Lockton
"We always achieved good results with Rob and the Growth Management process throughout my career. It required people to open up, talk things through and work collaboratively. Getting plans right is not easy, but this approach worked every time."
Senior Marketing Officer for Harrah's Reno, FedEx the Americas, Delco, Tele Atlas, Popular Demand
"Rob and Ryan guided our planning for a decade. We've grown consistently every year, with objectives that evolved as our markets, our competition and our staffing evolved. Their process works!"
Chairman, Duncan Enterprises (privately-held, selling to creative consumers)
"We are light years ahead of where we were prior to working with GMC. Our 'fire fight' approach is now a more logical process, involving more team members to get through our industry's day-to-day crises. This process has also helped our business transition smoothly from one generation to the next."
CEO, J. Reneé
(privately-held, high fashion shoes)
"I worked with Growth Management at my previous hospital and here in Southern Humboldt. Ryan and Rob work with the board and management, leading us to create written as well as visual plans that everyone can understand. They follow up, making sure the goals and actions are attainable. I really enjoy working with them."
CEO, Southern Humboldt Community Healthcare District
"When we founded TradeCard, we were early-in to the SAAS space. The customer journey phase of the Growth Management Process™ guided our rollout of global support, and contributed to onboarding and customer loyalty as we scaled to 100,000+ users in 78 counties. And it helped my team to gel as a team."
Citibank, Bank of America, Co-Founder & COO TradeCard (merged with GT Nexus then Infor)
"This process has enabled us to grow revenues, focus expenses onto an expanded mission and bring tighter accountability to our partnerships. It's a highly-effective planning approach."
CEO, Pacific Crest Trail Association (public-private partnership, with a 30+ year planning horizon)
"You provided an essential strategic framework, which allowed senior leaders and junior managers to gain confidence and commit to achieving their individual and team results. Our plans are working documents - not ornaments on the shelf; the results prove that good planning combined with sound goal setting will deliver solid growth."
Managing Director, Diners Club Australia (Franchisee)
HISTORY OF OUR PROCESS
The River Trip℠ is our latest update of the Growth Management Process™, which we originally developed in the early 1980’s. It was based on proprietary research to determine what strategic planning processes were actually used by growing businesses because they worked, not because they were developed by academics or sold by consulting firms.
A Deregulating Economy
When the US economy was deregulating in the late 1980’s, we made it more customer-centric for management teams who never had to compete for customers before.
Mushrooming global trade in the 1990’s triggered more focus onto supply chains and international markets.
As software and the internet developed at the turn of the century, we needed technology roadmaps and learned to include social media in the marketing mix.
During the following decade, industry concentration and segmentation of markets influenced our planning process designs.
A Global Pandemic
This latest process update is a visual, high-involvement, more agile approach for today’s uncertain business environment. With the coronavirus affecting all businesses, we’ve re-focused clients’ planning time frame to extend from immediate operational and strategic issues, out into the post-pandemic future.
A Proven Planning Approach
Over the years, we have supported hundreds of management teams using the Growth Management Process,™ across more than 40 industries and 15 countries. Welcome to strategic planning for today’s revenue-restart business situation.